Privacy Policy

Effective Date: Ongoing since 2024

Last Updated: April 2025

Soulstice Miami (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and the confidentiality of your personal and health-related information. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, submit a contact form, or engage with us online.

By using this site, you agree to the terms outlined below.

1. Information We Collect via This Website

We may collect the following personal information:

  • Full name

  • Phone number

  • Email address

  • City, state, age

  • Any information voluntarily provided via contact or lead forms

We may also automatically collect usage data such as:

  • IP address

  • Device/browser type

  • Time spent on the site

  • Referral source

  • Cookies or tracking pixels (for performance analytics)

Note: This website does not collect or store Protected Health Information (PHI). All client health information is securely collected and managed through our HIPAA-compliant platform, SimplePractice.

2. Use of Information

Information collected through this website is used to:

  • Respond to inquiries or scheduling requests

  • Provide information about services

  • Improve website functionality and user experience

  • Send limited communication if you opt in

We do not sell or rent personal data to third parties

3. HIPAA and Protected Health Information (PHI)

We are committed to complying with the Health Insurance Portability and Accountability Act (HIPAA). If you become a therapy client, you will receive a Notice of Privacy Practices that outlines how your PHI is collected, stored, and used. This NPP is provided through our SimplePractice client portal.

All client forms, session notes, and health data are securely stored in HIPAA-compliant systems. This website does not serve as a portal for PHI submission or storage.

4. Third-Party Service Providers

We may use trusted third-party services (e.g., Squarespace, Google Analytics, SimplePractice) to support business operations. These providers may have limited access to user data for operational purposes but are not allowed to use or disclose it for other purposes.

5. Your Rights

You have the right to:

  • Request access to or correction of your data

  • Withdraw consent for communication

  • Request deletion of your non-clinical data submitted via this website

For PHI requests, please refer to the Notice of Privacy Practices provided via SimplePractice.

Contact: soulsticemia@gmail.com

6. Minors

This site is not intended for use by individuals under the age of 13 without parental or guardian consent. We do not knowingly collect personal data from minors and will. If we learn that a child under the age of 13 has provided us with any Personal Information without first receiving their parent or guardian’s verified consent, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the child that he or she cannot use the Site.

7. Security

We use SSL encryption and secure third-party services to safeguard submitted data. However, no online system is completely secure. We advise against submitting sensitive information (e.g., Social Security numbers) via email or contact forms.

8. Links to Third-Party Sites

Our website may contain links to third-party platforms (e.g., scheduling tools, blogs, social media). We are not responsible for the privacy practices of these sites. Please review their individual policies.

9. International Visitors

If you access this site from outside the U.S., please note that your data will be stored and processed in the United States and may be subject to U.S. privacy laws.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated effective date.

11. Contact Us

Soulstice Miami

1815 Purdy Ave

Miami Beach, FL 33139

Email: soulsticemia@gmail.com